Contact us. A person writes back.

We answer the same day, seven days a week. That includes evenings and weekends, when this matters most.

Want to know who you're writing to? See who runs ringyard.

• Change your card, or cancel.Do it at your account. Your invoices are there too.
• They moved prison?Your number doesn't change. Their list goes with them. The new prison may check it again.⁠[1]
• The prison refused the number?Email us. If the prison refuses the number, we swap it for a fresh one, free. If that's refused too, we refund you. What to do first.

Your ringyard line takes calls only. It cannot dial 999. In an emergency, dial 999 as you always do, from your own number.