Your end
The number
An unlimited plan is a flat fee for the number. Ours is £20 a month, however long the calls.
Fair useMoney
What unlimited prison calls cover.
Unlimited, on your end. An unlimited plan for prison calls covers the number that rings you. It doesn't make the call free for them. They still pay for each minute.
Checked against the published rates and GOV.UK.
Two ends
Who pays for what.
Their end
2.48p a minute
They pay for each minute from their own account. That's the weekday rate to a landline. A mobile costs them 5.50p.
What calls cost themCalls still end
The prison sets the clock.
They ring you from a prison phone.[11] Each prison sets when the phones are on. It also sets how long a call can last. No plan changes that.
Before you buy any unlimited plan
Ask four things.
Is “unlimited” really unlimited?
Ask how many minutes you get, and what a minute past that costs.
Does it divert the call?
Prisons are told to restrict numbers linked to call diversion. Ask the seller in writing.
Is it a real UK landline number?
The lower rate is for landlines. Check the number starts 01 or 02.
Can you stop it yourself?
In one tap, with no notice period. Things change fast inside.
The diversion rule is paragraph 7.9.[3] Call forwarding.
Honesty
When not to buy it.
If they talk less than about 29 minutes a day, they save very little. £20 a month may not be worth it. A home landline gets the same rate for free, if someone is in.
Questions
The short answers.
Are there unlimited prison calls in the UK?
Not for the person inside. They pay for every minute from their own account. An unlimited plan is on your side. It covers the number they ring.
Is there an unlimited prison calls app?
You don't need one. A landline number rings your phone like any other call. ringyard has no app. The number installs as an eSIM.
Does unlimited mean they can talk all day?
No. The prison decides when the phones are on and how long a call lasts. Their credit decides how many minutes they can buy.
What does ringyard's unlimited cover?
Every call to your ringyard number, however long. £20 a month. No allowance and no charge per minute. It's for one household. It isn't for resale or call centres.
When is unlimited not worth it?
Under about 29 minutes a day. Or if you have a home landline and someone is in.
Check us
- Interception, monitoring and security of prisoner communications policy framework. HM Prison and Probation Service / Ministry of Justice, issued 11 August 2026. Read 26 August 2026. Paragraph 7.9 points to a separate operations manual for exceptions. We have not read it. Read it yourself
- Staying in touch with someone in prison: letters, video and telephone calls. GOV.UK, current guidance. Read 25 September 2026. States that the prisoner has to call you from a prison phone, only to people on their list of friends and family, that the list is checked on arrival, and that most calls can be listened to and recorded. It gives no daily number of calls. On letters: write their prisoner number on the envelope, and staff check most letters. Read it yourself
One price. However long they talk.
£20 a month. Unlimited. No app. It isn't a divert. The prison checks it, like any number.
£20 a month · No risk · Stop any time