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eSIM help

Deleted the eSIM? The number is still yours.

Deleting the eSIM from the phone removes the profile. It does not give the landline number away. Sign in and ask for a fresh code, or email us.

Sign inEmail us

What to do

A fresh code. The same number.

  • It would not installJoin Wi-Fi. Tap the same button again. The code still works. Still stuck? Reply to our email.
  • Deleted itSign in. Open This phone. Tap Send me a new code. Same landline number.
  • Lost phoneEmail us. We switch it off now. New phone? Sign in and tap Send me a new code.
  • New phoneSign in. Tap Send me a new code. Same landline number.