eSIM help
A locked phone won't take an eSIM.
The eSIM is a second line from a different network. A handset locked to one network refuses that.
Checked against Ofcom’s rule on locked phones.
What to know
Check it. Then unlock it, or use another phone.
- In the UKOfcom banned selling locked handsets from December 2021. A phone bought here since then comes unlocked. Older phones, and phones bought abroad, may still be locked.
- How to checkAsk the network the phone is on. They can tell you. We can't unlock it.
- What to doAsk that network to unlock it. Or put the eSIM on another phone that takes one. Will it work on my phone?
Another phone will do.
The landline works on any unlocked phone that takes an eSIM.
No term. Stop any time.