Christmas in 40 days.

Get your landline

How it works Why it’s different Price Questions

How it worksBuy it. Add it to your phone. Give them the number.
Why it’s differentOther numbers pass the call on. Ours doesn’t.
PriceWhat you pay, and what they keep.
QuestionsThe ones families ask first.

If you need this first

When will I hear from them?Waits by prison, on PrisonCheck.
Getting on their phone list
The first night
If they move prison
Find where they're held
What calls cost them
Call calculator
Will your number keep working?
Calls from abroad
Email a person

ringyard
Help

Help with prison calls and your eSIM.

Short guides, by topic. Find the one for where you are. Stuck? Email us. A person writes back the same day.

Pick a topic

All If something changes Hearing from them The eSIM Your plan

Your plan

PriceOne price. Unlimited incoming calls.Checked 7 September 2026
Manage or cancelChange the card. Stop the line. One tap.Checked 6 September 2026
Fair useOne household. Personal use. No resale.Checked 6 September 2026

ringyard

A landline on your phone.Their money stays theirs.

The landline

How it works
Price
Call calculator
Every option, compared
Calls from abroad
What a virtual landline is
A landline for prison calls
What unlimited covers
What's an eSIM
Who runs ringyard
Family values

Hear from them

When will I hear from them? (on PrisonCheck)
Getting on their phone list
Prison calls at Christmas
The first night
When they can ring
What calls cost them
Make credit last
Send money in
How prison calls work
Are calls recorded?
Video calls
What changed on 11 August
Call forwarding
If they move prison
Find where they're held
Our guides

Support

Help
Questions people ask
Email a person
Calls stopped coming?
Number refused?
Why a prison is calling
Will it work on my phone?
Turn on your eSIM
Manage or cancel
For prison staff

Legal

Terms
Privacy
Cookies
Fair use

Phone calls by prison

HMP Wandsworth HMP Pentonville HMP Berwyn HMP Manchester HMP Leeds HMP Liverpool HMP Birmingham HMP Belmarsh HMP Oakwood HMP Forest Bank HMP Cardiff HMP Fosse Way Every prison

ringyard is a trading name of Greenhouse Partners Ltd. Company number 17129501. Registered in England and Wales. We're a member of an Ofcom-approved dispute resolution scheme. We're registered with the Information Commissioner’s Office. You have a statutory right to cancel within 14 days. That right comes from the Consumer Contracts Regulations 2013.

Call rates are the published HMPPS rates for England and Wales. They took effect on 1 April 2025. Weekly spending limits are the highest HMPPS policy allows. A prison can set lower ones. ringyard numbers take calls only. They cannot dial 999.

ringyard.co.uk